We will notify you that the item is beyond repair so you can decide whether to pay for return shipping (possibly for spare parts) or have us dispose of the item (s) upon receiving your written instructions.
Most repairs can be accomplished in a couple of weeks. However, it mostly depends on the availability of spare parts.
- Fast Heat controllers are given a 1-year warranty.
- Other brands will be determined at the time of service.
Yes, we will make you a trade-in offer for cables. However, if a cable has a short, it would not be salvageable.
We’ll still evaluate the controllers to determine if our team can get them running and sellable on the used market.
We’ll do our best to provide comparisons on the open market.
Fast Heat hot runner controls provide improved processing, energy savings, advanced I/O integration, recipes and automated start-up, real-time alarms, and diagnostic solutions.
- Pulse™ Hot Runner Controller – https://fastheatbyspark.com/hot-runner-controllers/pulse-1-180-zones/
- Processing – https://fastheatbyspark.com/hot-runner-injection-molding-process/
- Energy Savings – https://fastheatbyspark.com/hot-runner-energy-savings/
- I/O Integration – https://fastheatbyspark.com/hot-runner-io-integration/
- Recipes and Automated Start-Up – https://fastheatbyspark.com/hot-runner-recipe-control/
- Real-Time Alarms – https://fastheatbyspark.com/hot-runner-alarm-system/
- Diagnostics & Production Readiness – https://fastheatbyspark.com/hot-runner-maintenance/
- The HMI tutorial, brochure, comparison guides, I/O guides, VNC Viewer and OPC-UA instructions, quick start guide, and manual can be found here.
- We install a Power Analyzer to collect data on two-second intervals on all three phases. This should be used on each controller being compared under identical conditions (ramp-up, run-time, process temps, etc).
If you have the mold and controller connector drawings, that is ideal. Otherwise, follow the instructions for sending pictures of your hot runner cables:
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- Picture of the T/C cable only, holding both ends of the cable on one picture.
- Picture of the heater cable only, holding both ends of the cable on one picture.
- Note: It is very important that both ends of only one cable appear in a single picture.
Yes. You can download our Production-Ready Maintenance Guide using the link below.
Yes, please request a trial HERE.
Yes, we typically have some trade-in units available that we refurbish and offer a 1-year warranty
Our make-to-order lead time for hot runner controllers is typically 4-6 weeks for one or two controllers. Larger orders should be arranged with as much advanced notice as possible. We always ask when you need them and strive to accommodate.
Yes, we strive to keep Pulse 30, 60, and 90-zone cabinets in stock, pending installation of the heater and thermocouple connections per the customer’s specifications. These can be populated with any quantity of stock dual-zone, 20-amp power modules, or single-zone 30-amp power modules. Please allow 1-2 weeks for shipment.
Hot Runner Controllers
View Hot Runner Controller Line-Ups
Learn About the MOD24™ Modular Hot Runner Controller
Watch the Pulse™ “How It Works” Playlist
Mold and Cable Checkers
Buy Mold and Cable Checkers Online
View Mold Checker Overview
Cables and Mold Boxes
Buy Cables and Mold Boxes Online
View Hot Runner Cable Overview
View Hot Runner Mold Box Overview
